The Seamless Enterprise

This is the last segment in a six part series highlighting Sprint’s deployment of unified communications. To read the previous segments click on the appropriate links: How We Got Started, Planning the Move, Successful First Phase, Where We Are Today, and Lessons Learned. (more…)

Several research companies just announced forecasts for the Unified Communications (UC) market. Infonetics Research expects the UC market to top $1 billion by 2013, and Wainhouse Research sees the UC industry growing to a healthy $30 billion market in just five years. Should we be surprised? Are enterprises integrating UC into their plans and budgets, despite constraints, and actually deploying UC solutions?

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I am so pleased to report on part I of a recent interview with William Compton, CIO and VP-Information Management for ConvaTec, a leader and marketer of medical technologies worldwide.

With Americans focusing on the universal healthcare debate in the United States, what an incredible opportunity to talk frankly with a CIO in the healthcare industry. Not only did we talk about William’s perspective on the impact of universal healthcare on IT, we addressed topics such as green IT, unified communications, and cloud computing impacting enterprises in all vertical industries.

As you read William’s point of view, I invite you to comment on the business challenges and IT concerns you deem most relevant to your enterprise in 2010. (more…)

Recently I attended the VoiceCon Virtual Event powered by ON24 from my home office. What I find remarkable is how far virtualization has come in transforming how enterprises do business. (more…)

Despite all the ways technology is changing the way we communicate, some of the basics are still as true today as they were a couple hundred years ago. Jeff Pulver, the social media guru, made that point in a conversation we had regarding my guest blog at his Pulver.com site. (more…)