The Seamless Enterprise

In December I had the pleasure of being a guest blogger on Pulver.com. One of the issues I addressed related to technology groundwork necessary to effectively support social media in the enterprise. Because many of our followers were on holiday and may have missed the posting on Pulver.com, I thought it would worthwhile to revisit this subject here on the Seamless Enterprise. (more…)

Per the SIP forum , SIP (Session Initiation Protocol) has “emerged as the protocol of choice for setting up conferencing, telephony, multimedia and other types of communication sessions on the Internet. SIP may also be used for new types of communications, such as instant messaging and application level mobility across various networks, including wireless, and across user devices.” SIP trunking today is much more than a telephony solution that lowers costs. It is the foundation for unified communications and fixed mobile convergence (FMC). Ultimately, it is about presence, and it is central to the IT communications environment. I call this the 2^nd Generation of SIP Trunking.

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This is the last segment in a six part series highlighting Sprint’s deployment of unified communications. To read the previous segments click on the appropriate links: How We Got Started, Planning the Move, Successful First Phase, Where We Are Today, and Lessons Learned. (more…)

Several research companies just announced forecasts for the Unified Communications (UC) market. Infonetics Research expects the UC market to top $1 billion by 2013, and Wainhouse Research sees the UC industry growing to a healthy $30 billion market in just five years. Should we be surprised? Are enterprises integrating UC into their plans and budgets, despite constraints, and actually deploying UC solutions?

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I am so pleased to report on part I of a recent interview with William Compton, CIO and VP-Information Management for ConvaTec, a leader and marketer of medical technologies worldwide.

With Americans focusing on the universal healthcare debate in the United States, what an incredible opportunity to talk frankly with a CIO in the healthcare industry. Not only did we talk about William’s perspective on the impact of universal healthcare on IT, we addressed topics such as green IT, unified communications, and cloud computing impacting enterprises in all vertical industries.

As you read William’s point of view, I invite you to comment on the business challenges and IT concerns you deem most relevant to your enterprise in 2010. (more…)