I was recently asked by a Sprint customer, who was under pressure by his boss, who was questioning him about staying with Sprint. The contract was up for renewal in a few months, and while they were apparently pleased with our MPLS services, his boss was asking some fair questions—particularly, given all of the noise out there regarding Sprint.
It is always great to hear directly from our customers, and even better to know you are getting the right kind of experience from Sprint; but we also understand that when an IT Manager decides to purchase from Sprint they are putting their own credibility on the line. With that in mind, I have expanded my original answer to provide a more comprehensive, realistic view of the Sprint world (vs what you may have heard about in the news media or through competitors ) . (more…)