The Seamless Enterprise

More than one in four (29 percent, to be precise) medium-to-large enterprises have significant multinational WAN requirements, yet few of them report that they are able to obtain the global SLAs they would like. What these companies need is service assurances reflected in strong SLAs, an emphasis on global service-level management, and a single provider and account manager. (more…)

With the proliferation of new applications and cloud computing, how can an enterprise keep up? One way is through managed services. Today, managed services include more than just outsourced network services.

(more…)

Calling SIP Trunking a “bright spot” amid “muted” enterprise spending, the always perceptive Matthias Machowinski, Directing Analyst at the widely respected firm Infonetics Research, wrote about the technology in a recent Connected Planet post. (more…)

Here at Seamless Enterprise, we’ve written a lot about SIP Trunking over the past year or so (such as SIP Trunking as the Foundation of UC, Second Generation SIP Trunking,  and the Sprint UC Story: Planning the Move), but maybe it’s time to take a step back, for the sake of readers who may not be as knowledgeable about the topic as they might like.

This is meant as more of a basic training, in the form of a few short questions and answers that we hope will provide a foundation for understanding some of the more advanced discussions we will be having in the next several weeks prior to the Sprint webinar entitled UC Without Borders: The Union of SIP Trunking & Mobility on August 10, 2010. (more…)

As I explore cloud computing more and more, I am surprised by the number of companies that do not see mobility as being integral to cloud solutions. According to McGuire’s Law, the value of a product increases with its mobility. It makes no sense, for instance, to build a next-generation Software-as-a-Service (SaaS) application in the cloud without rich mobile functions. Ideally, the SaaS platform is open enough that even new phones, with no specific SaaS application written for them, still work well. (more…)