The Seamless Enterprise

The magic three: the smartphone, the laptop, and the desktop VoIP phone, arguably are the business-class devices most professionals agree they can’t live without.  While the VoIP phone may not exactly be a “mobile” device, VoIP technologies have enabled employees to work outside the bounds of the traditional corporate office space. This includes “mobile VoIP” where a mobile handset can be integrated into a VoIP network. (more…)

Not too long ago, a smartphone was viewed as unnecessary by consumers and inappropriate or inadequate by enterprises, mostly due to security concerns.  Now, both sides of the aisle are converging in the middle, not only accepting smartphones, but demanding them more than any other type of mobile device.  Consumers obviously crave such devices to manage everything in their lives, socialize, and communicate. And, it is becoming clear to enterprises that their networks must adapt and accommodate these robust devices that enable their employees to be more productive, responsive, & efficient.  (more…)

The short answer is an emphatic YES.

RIM is getting back to its roots after straying off the path with the Blackberry Storm for Verizon. It’s not that the Storm performed poorly for RIM – clearly, they sold a lot of units. But the buzz and user experience fell short of the Pearl & Curve.

Before the arrival of the iPhone, you would have found the Pearl & Curve models at the top of anyone’s favorite smartphone/PDA list. Even today they probably still rank among the top five. (more…)

One of the great things about working on convergence is that I have the opportunity to regularly discuss UC with senior decision-makers of our business customers. Since UC is one of those terms that seems to mean just about anything depending on who you are talking to, we have wide-ranging conversations about the technology, best in class ways to implement UC solutions, and the features and benefits. This is all good stuff, and important to understand when you are committed to deploying UC. However, just as often I find myself in conversation with someone who says, “I understand all that, but I still don’t know what UC means to my business.” (more…)