The Seamless Enterprise

Last year I wrote an article for Seamless Enterprise titled “Seven 2009 Business Telecom Predictions.”  It was well received, and now I’m being asked to make my predictions for the new year.

Below I’ll make ten predictions for 2010 that will be grouped under five key themes.  I’ll provide a bit of color for each theme.

Economy
1. Businesses accelerate arming the mobile workforce
2. Businesses invest in productivity gains (more…)

I honestly believe that mobility is driving as much change into how we live and how we work as the Internet did in the 1990s and the PC did in the 1980s. I’m convinced that as companies adopt mobility it fundamentally changes business processes, organizational structures, and the basic ways in which companies communicate internally and externally. (I’m so much of a believer, I wrote a book on the topic.) (more…)