The Seamless Enterprise

Working for a leader in the adoption of Unified Communications (UC) technology, I often find myself on the bleeding edge as a UC user. Recently, I noticed my London-based boss and fellow blogger Shaun Ledgerwood started showing his UC presence as “Available” 24 hours a day. Normally, this level of presence would only be reported by someone actively working on their laptop. I knew Shaun worked too many hours already (with staff in almost every time zone in the world), but I had a hard time believing he had found a way to eliminate the human need for sleep. (more…)

Voice over IP (VoIP) is an ever changing field, and keeping up is no easy matter. These seven blogs not only keep up but they usually stay right on the cutting edge with insightful observations and insights. Several of them also cover a wider range of issues.

This is the second in our series of “blogs to watch” and we’re always on the lookout for the cream of the crop. Let us know if you have a favorite blog. (more…)

There’s no denying that UC can be confusing and that it isn’t easy to define. We’ve talked about that before. The definition is actually in the eye of the beholder, as pointed out by Brent Kelley of Wainhouse Research in an article he posted on No Jitter. Because of this, UC will take on many different shapes and forms to fit the needs of each business culture, which of course will vary depending on industry, size, philosophy, etc. (more…)