The Seamless Enterprise

Ran across an interesting term the other day. “Return on Collaboration.” It’s something that Frost & Sullivan has coined, taking the usual ROI in a little different direction when it comes to assessing the value of Unified Communications. (more…)

As with any technology investment, corporations are looking at Unified Communications with a keen eye toward how and when it will impact cash flow.  The biggest challenge with that approach is that in its broadest form, investments that unify communications impact the ROI of all other investments while simultaneously accelerating all business processes. This makes calculating a traditional ROI virtually impossible. (more…)