What You Need to Hear About Mobile Unified Communications
If webcasts were art, this one might be entitled: “Mobile Unified Communications: The Musical.” Anyone interested in UC will find this webcast (click on the prerecorded webinar icon to the right of the webcast titled “Enabling Mobile Unified Communications: Providing the Gateway between the IP PBX and the Mobile Network:”) an auditory treat. Seriously, this is some really smart people talking about converging mobile integration and UC. It aired March 31, and is now conveniently archived for your listening pleasure.
Michael Finneran, a well-respected analyst with dBrn Associates, is the star of the webcast, with supporting roles going to our own Dan Jacobson and representatives of Tango Networks, our mobile integration partner, and Network Equipment Technologies.
Each of the speakers makes some good points, offering insights into various aspects of mobilizing UC. As Michael Finneran observes, any successful integrated solution really must bridge three elements – wired, wireless and UC – and make sense from each of those perspectives.
Finneran offers useful definitions that compare and contrast fixed-mobile convergence (FMC) and mobile Unified Communications (MUC), to show they aren’t really interchangeable terms. In a nutshell, FMC integrates carrier-provided cellular services with private communications networks; MUC expands the scope beyond simple voice connections, allowing enhanced features such as directory access, presence, collaboration, and visual voice mail to be extended to mobile users.
Dan Jacobson addresses today’s business challenges (such as coping with multiple communications tools, the inability to know where people are and their availability, and managing the mobile workforce). He goes on to explain how Sprint Mobile Integration, leveraging Tango Networks’ technology that extends true integration to virtually any corporate PBX, can help an enterprise meet those challenges.
Finneran summed it up well when he said that mobile UC may have been a bit slow out of the gate to this point. But now, he says, “it looks like we may be turning the corner.” Give the webcast a listen when you get a chance.
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SubscribeTags: dbrn Associates, fixed mobile convergence, Michael Finneran, mobile unified communications, NET, Sprint Mobile Integration, Tango Networks, UC Strategies
